Dhaba Lane Terms & Conditions Of Service

Welcome to www.dhabalane.com website and our applications (each our “Service”). This page (together with the documents referred to on it) tells you the terms and conditions on which we supply our products and services. Please read these terms and conditions carefully before ordering any products from our site. By accessing our site and placing an order you agreed to be bound by these terms and conditions and our terms of use policy.
If you have any questions relating to these terms and conditions please contact [email protected] before you place an order. If you do not accept these terms and conditions please do not use our Service.

  1. INFORMATION ABOUT US
    1. www.dhabalane.com is a website operated by Dhaba Lane Limited (“we” or “us” or “Dhaba Lane”), incorporated and registered in the England and Wales, whose registered office is at 4 Pembar Avenue, London E17 6HN United Kingdom. Our Company registration number is 08437177. Dhaba Lane is a business which prepares and sells food onsite or delivers it within its delivery area.
  2. PURPOSE
    1. The purpose of our Service is to provide a simple and convenient service to you – light & tasty Indian food.
  3. SERVICE AVAILABILITY
    1. Dhaba Lane offers a delivery service for lunchtime in the City and Canary Wharf. If you live outside the delivery areas, we will email you upon receipt of your order and arrange a refund. We also provide a sit-in and take it away option from 87 Leonard Street EC2A 4QS (basement premises).
  4. ORDERS
    1. When you place an order through our Service, an email thanking you for your order and confirming your order has been received and accepted (the “Confirmation Email”) will be emailed to you. The contract will be between you and Dhaba Lane and will only be formed when you have been presented with the Confirmation Email. We may reverse this if in case you are located outside our delivery area. Please ensure that you have given us a correct email address as this is how we will communicate with you about your order. Please also ensure that you provide an accurate address and telephone number to ensure that your order arrives to the correct location. If you do not open the door or respond to telephonic correspondence within 10 minutes of our delivery drivers physically reaching your address, we reserve the right to leave the premises, and you will be charged for the order. Dhaba Lane seeks to provide a quality service. It is of utmost importance to us that we comply with high standards and maintain our reputation. Please let us know if you have any comments relating to our services by emailing or calling us.
    2. All orders are subject to availability. We may offer an alternative for any meal we cannot provide you with. We may use nuts in the preparation of certain meals and our kitchen is not ‘nut free’. Please call us prior to ordering if you have an allergy. We cannot guarantee that any of the meals we sell are free of allergens.
  5. AVAILABILITY AND DELIVERY
    1. Our aim is to provide the best delivery service possible. Unfortunately things do not always go to plan and factors, such as traffic conditions and weather, may occasionally prevent us from achieving our targets in this regard. We will do our best to ensure that your meal is delivered by the time specified in the email. The timing of your order is determined by taking into account the number of orders and the circumstances being faced at that time.
  6. CANCELLATION
    1. You have the right to cancel an order within a reasonable time and before we have started putting the order together. We will classify a bad order as any order in which is cancelled after food has been used to start preparing the order. We may cancel any order and will tell you once we cancel an order. You will not be charged for any orders cancelled in accordance with this clause. Any payment made prior to an order being cancelled by us will be reimbursed. Any order cancelled after we have started preparing it will be charged to you.
  7. PRICE AND PAYMENT
    1. The price of any meal option will be listed on our website. Prices will vary between menus (delivery, eat in or take it away). Prices are liable to change at any time, but changes will not affect orders in respect of which you have been presented with the Confirmation Email, save in the case of an obvious pricing mistake, whereby we will notify you as soon as we can about the pricing issue. You may be able to cancel your order once we notify you. Payment for all orders placed on our website can be made via Paypal using credit or debit card or bank transfer or cash on delivery.
  8. OUR LIABILITY
    1. We make no representation or warranty of any kind, express or implied, regarding the content or availability of our Service, or that it will be timely or error-free, that defects will be corrected. We shall have not have any liability to you for any direct, indirect, special or consequential losses or damages arising in contract, tort (including negligence) or otherwise arising from your use of or your inability to use our Service. In the event that we are found to be liable to you, our total aggregate liability is limited to the purchase price of the meals you have paid for in your order. This does not include or limit in any way our liability for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.
  9. EVENTS OUTSIDE OUR CONTROL
    1. No party shall be liable to the other for any delay or non-performance of its obligations under this Agreement arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion. For the avoidance of doubt, nothing in clause 15 shall excuse the Customer from any payment obligations under this Agreement.
  10. WAIVER
    1. Neither you, or Dhaba Lane shall be responsible to the others for any delay or non-performance of its obligations under this agreement arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion.
  11. SEVERABILITY
    1. If any provision of this agreement is judged to be illegal or unenforceable, the continuation in full force and effect of the remainder of the provisions shall not be prejudiced.
  12. ENTIRE AGREEMENT
    1. This Agreement and the documents annexed as appendices to this agreement or otherwise referred to in it contain the whole agreement between the parties relating to the subject matter of it and supersede all prior agreements, arrangements and understandings between the parties relating to that subject matter.
  13. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
    1. Dhaba Lane may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.
  14. LAW AND JURISDICTION
    1. The English courts will have jurisdiction over any claim arising from, or related to, a visit to our Service or use of our Services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Terms & Conditions Of Use For Dhaba Lane Website & Applications

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.dhabalane.com (our “Site”) or any application we make available via an app store or otherwise (our “Service”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use our Site or our Service. By accessing our Site or by using our Service, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, do not use access our Site or use our Service.

  1. INFORMATION ABOUT US
    1. www.dhabalane.com is a website operated by Dhaba Lane Limited (“we”, “us” or “Dhaba Lane”), incorporated and registered in the England and Wales, whose registered office is at 4 Pembar Avenue, London E17 6HN, United Kingdom. Our Company registration number is 08437177. Dhaba Lane is a business where food is prepared and delivered by us or served at our premises.
  2. ACCESSING OUR SERVICE OR OUR SERVICES
    1. Access to our Site and to our Service is permitted on a temporary basis, and we reserve the right to withdraw or amend access to our Site or our Service without notice (see below). We will not be liable if, for any reason, our Site or our Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts our Site or our Service, or our entire Site or Service to users who have registered with us. You are responsible for maintaining the confidentially of your login details and any activities that occur under your account. If you have any concerns about your login details or think they have been misused, you should contact [email protected] straight away to let us know. We can deactivate your account at any time.
  3. ACCEPTABLE USE
    1. You may use our Service only for lawful purposes. You may not use our Site or our Service in any way that breaches any applicable local, national or international law or regulation or to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards in clause 5 below. You also agree not to access without authority, interfere with, damage or disrupt any part of our Site or our Service or any network or equipment used in the provision of our Service.
  4. INTERACTIVE FEATURES OF OUR SITE
    1. We may from time to time provide certain features which allow you to interact through our Site or our Service such as chat rooms. Generally, we do not moderate any interactive service we provide although we may remove content in contravention of these Terms of Use as set out in section 6. If we do decide to moderate an interactive service, we will make this clear before you use the service and normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
  5. CONTENT STANDARDS
    1. These content standards apply to any and all material which you contribute to our Service (the “Contributions”), and to any interactive services associated with it. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Contributions as well as to its whole. Contributions must be accurate (where they state facts), be genuinely held (where they state opinions) and comply with applicable law in the UK and in any country from which they are posted. Contributions must not:
      1. contain any material which is defamatory of any person, obscene, offensive, hateful or inflammatory, promote sexually explicit material or promote violence or promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
      2. infringe any copyright, database right or trademark of any other person;
      3. be likely to deceive any person or be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence or promote any illegal activity;
      4. be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person;
      5. be used to impersonate any person, or to misrepresent your identity or affiliation with any person or give the impression that they emanate from us, if this is not the case; or
      6. advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
  6. SUSPENSION AND TERMINATION
    1. Failure to comply with section 3 (Acceptable Use) and/or 5 (Content Standards) in these Terms of Use constitutes a material breach of the Terms of Use, and may result in our taking all or any of the following actions:
      1. immediate, temporary or permanent withdrawal of your right to use our Service;
      2. immediate, temporary or permanent removal of any posting or material uploaded by you to our Service;
      3. issuing of a warning to you;
      4. legal action against you including proceedings for reimbursement of all costs on an (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
      5. disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
      6. The responses described in this clause are not limited, and we may take any other action we reasonably deem appropriate.
  7. INTELLECTUAL PROPERTY RIGHTS
    1. We are the owner of or the licensee of all intellectual property rights in our Site and our Service, and in the material published on it (excluding your Contributions). Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except for your own personal, non-commercial use.
  8. RELIANCE ON INFORMATION POSTED
    1. Commentary and other materials posted on our Service are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Service, or by anyone who may be informed of any of its contents.
  9. OUR SITE AND OUR SERVICE CHANGE REGULARLY
    1. We aim to update our Site and our Service regularly, and may change the content at any time. If the need arises, we may suspend access to our Site and our Service, or close them indefinitely. Any of the material on our Site or our Service may be out of date at any given time, and we are under no obligation to update such material.
  10. OUR LIABILITY
    1. We have taken every care in the preparation of our Site and our Service. However, we will not be responsible for any errors or omissions in relation to such content or for any technical problems you may experience with our Site or our Service. If we are informed of any inaccuracies on our Site or in our Service we will attempt to correct this as soon as we reasonably can. To the extent permitted by law, we exclude all liability (whether arising in contract, in negligence or otherwise) for loss or damage which you or any third party may incur in connection with our Site, our Service, and any website linked to our Site and any materials posted on it. This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.
  11. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE AND USE OF OUR SERVICE
    1. We collect certain data about you as a result of you using our Service. This is described in more detail in our Privacy Policy.
  12. UPLOADING MATERIAL TO OUR SITE AND OUR SERVICE
    1. Any material you upload to our Service or data that we collect as set out above (section 11) will be considered non-confidential and non-proprietary, and you acknowledge and agree that we have the right to use, copy, distribute, sell and disclose to third parties any such material or data for any purpose related to our business. To the extent that such material is protected by intellectual property rights, you grant us a perpetual, worldwide, royalty-free licence to use, copy, modify, distribute, sell and disclose to third parties any such material or data for any purpose related to our business.
  13. LINKS FROM OUR SITE
    1. Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
  14. JURISDICTION AND APPLICABLE LAW
    1. The English courts will have jurisdiction over any claim arising from, or related to, a visit to our Site or use of our Services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
  15. VARIATIONS
    1. We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.
  16. YOUR CONCERNS
    1. If you have any concerns about material which appears on our Service, please contact us by sending a mail to [email protected]